This website is operated by FLAYRZ.
OrderingWhere is Flayrz and what do you sell?Flayrz is a cloud kitchen in Gulshan-e-Iqbal, Karachi. We cook lasagne, pasta, dumplings, loaded fries, sauces and desserts fresh to order. Our address, phone number and email are at the bottom of every page.Do I need an account to order?No separate sign-up is needed. When you order with your email address, an account is created for you and we email you a link to set a password, so you can track your orders and reorder later.Can I order for a later time?Yes. Choose "Schedule for later" at checkout and pick a time when we are open. Scheduled orders need a 50% advance deposit paid by mobile wallet or bank transfer (cash is not available for scheduled orders).How do I track my order?After you place an order, the confirmation page shows its live status. If you are logged in you can also see it under My Account > Orders.DeliveryDo you deliver to my area?We deliver within a set distance of our kitchen. At checkout, tap or drag the pin on the map to your location: we show the distance and delivery fee straight away, and tell you if you are outside our delivery area.How much is delivery?The delivery fee depends on the distance between our kitchen and your pin. You see the exact fee at checkout before you place the order.Are the prices in Pakistani Rupees?Yes. All prices on this website are in Pakistani Rupees (PKR).PaymentHow can I pay?The payment methods currently available are shown at checkout, for example cash on delivery and mobile wallet or bank transfer. For a wallet or bank payment, send the amount to the account shown after you place your order and submit the transaction ID; we confirm it and start preparing your food. We never store card numbers or PINs.Why is cash on delivery not available for my order?Cash on delivery can be limited for large orders, and for phone numbers with earlier orders that were not collected. You can always choose a prepaid method instead.Cancellations and refundsCan I cancel my order?Yes, until our kitchen starts preparing it. Once an order is marked "Preparing" the ingredients are committed and it can no longer be cancelled. See our Refund & Cancellation Policy for details.What if an item is missing or wrong?Contact us within 30 minutes of delivery with a clear photo. Depending on the issue we will refund the item, replace it or give you a voucher. Food cannot be returned. See our Refund & Cancellation Policy.Food and allergiesWhere can I see ingredients and allergens?Each dish page lists its allergens. If you have a serious allergy, please contact us before ordering.ContactHow do I contact you?Call or email us using the phone number and email address shown at the bottom of every page of this website.